FAQ

Contact us if you have any other questions.

Through the contact form or directly on our social networks.

HOW DOES IT WORK?

Trought the contact page, tell us about your wishes. Send us your inspirational images or colors that you have in mind for your project.

You can also contact us directly on social networks.

After explaining your wishes, we will get back to you with a quote based on your request.

HOW MUCH DOES IT COST & HOW DO I PAY?

The design and price will depend on the amount of work and the product you will choose.

Before starting the service you have chosen, you must pay a deposit of 50% of the total amount.

As this is a customization service, in case of cancellation from your side after the deposit payment, the deposit will not be refunded.

Once your order is ready, you will need to pay the remaining balance before we send your order to the address of your choice.

HOW DO I GET MY ORDER?

After receipt of the total amount, your order will be sent via a private carrier or by international mail according to your request.

Note that the total amount does not include the shipping cost since it depends on the destination country and the carrier you choose.

For Brussels (Belgium) and its surroundings only, hand-to-hand delivery is possible.

WHAT IS AN AUTOMATIC WATCH MOVEMENT ?

Often referred to as self-winding, an automatic watch is a mechanical watch,  i.e. without a battery, that draws its energy from the natural movement of the wrist when the watch is worn. The mainspring is automatically wound from the natural movements of the wearer’s wrist. Manual winding is not required, but in some cases can be done as well. This type of movement is favored in luxury watchmaking.

FAQ

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